LoneSprings Plumbing — Austin Plumbing On Demand Last updated: June 12, 2026
This Privacy Policy explains how LoneSprings Plumbing ("we", "us", "our")
collects, uses, and protects your information when you use the Austin Plumbing
On Demand mobile application (the "App").
Information We Collect
Account information — your name and email address, used to
create and secure your account (handled by our authentication provider, Clerk).
Booking information — the services you request, your service
address, contact phone number, scheduling details, and notes you provide.
Payment information — payments and deposits are processed
securely by Stripe. We do not store your full card details on our servers.
Device information — if you enable notifications, we store a
push notification token so we can send you updates about your bookings.
How We Use Your Information
To schedule, manage, and complete the plumbing services you request.
To process deposits and payments for your bookings.
To send you booking confirmations, updates, and service notifications.
To provide customer support and respond to your inquiries.
Sharing Your Information
We do not sell your personal information. We share information only with service
providers that help us operate the App — including Clerk (authentication), Stripe
(payments), and Resend (email delivery) — and only as needed to provide our
services or comply with the law.
Data Retention
We retain your account and booking information for as long as your account is
active or as needed to provide services, resolve disputes, and comply with legal
obligations.
Your Choices
You can disable push notifications at any time in your device settings.
You may request access to, correction of, or deletion of your personal
information by contacting us at the details below.
You can request account and data deletion at any time via our
account deletion page.
Children's Privacy
The App is not directed to children under 13, and we do not knowingly collect
personal information from children.
Contact Us
If you have questions about this Privacy Policy or your data, contact us: